Lastly, tap on the option Check for Updates button.
You can also select the time frame for your update cycle under the Check for Updates section.
This method works when any specific folder is not synchronizing, but the rest of the Exchange folders synchronize with Outlook. Here, select the identity you want to recreate and click the Rebuild option to create it. Then, click on the Outlook application with the Alt key on hold to start the Microsoft Database Utility app. Take a backup of the Identities folder of Outlook for Mac in C drive. To fix this issue, you should perform the troubleshooting as explained here.įirstly, close all the Outlook for Mac-related processes currently running on the system. If selected, unselect it and check if the synchronization is better now.
Go to the Outlook menu and check if the Work Offline option is selected or not. It is the most basic check that you can perform before pursuing any other method. Read Also: What Outlook for Mac Users can do when their Exchange mailbox is full? Fix Exchange synchronization issues in Outlook for Mac Now, as you know the main reasons behind the issue, we will provide you with some ways to get out of this issue. Settings: Settings are not accurately configured.Cache Issue: Your Outlook Cache is corrupted.Connection Failure: You failed to connect Outlook for Mac with the Exchange Server.Offline Mode: Your Outlook for Mac is in offline mode.
Many users of Outlook for Mac face this issue, so we need to realize its causes. Reasons Behind OLM to Exchange Synchronization Issues Due to this, mailboxes are not updated on the server-side or the client-side, and it becomes necessary to fix Outlook for Mac not syncing with the Exchange Server. Sometimes, this Outlook for Mac to Exchange synchronization process gets affected partially or fully due to errors, improper configurations, or OLM file corruption. Synchronization between the Exchange server and client application (Outlook for Mac ) is done so that whenever there is any modification on one side (the Server-side or client-side), the change gets updated on the other side. It facilitates offline working in an Exchange environment. If you require assistance from our support member in resolving the Outlook Not Connecting To Office 365 Mac problem, click the Call button provided on this web page.Outlook for Mac provides Exchange connectivity in a Mac environment.If not, remove the Office 365 account from the Outlook application and then re-add it with the correct server settings.Check if the Outlook cannot connect to Office 365 Mac problem is resolved.Navigate to the Directory Service section and then select the checkbox beside the Use SSL to connect option.Click Advanced -> Server, go to the Microsoft Exchange section, and select the checkbox next to the Use SSL to connect option.When the next window opens, click the Accounts tab on the left panel and select the email address of your account.Navigate to the Tools menu on the Outlook application and choose the Accounts option.The Mac computer must have an active internet connection.Check if the Mac computer is connected to a stable internet connection.This will disable the Work Offline feature on the Outlook application.If so, remove the checkmark next to the Work Offline option.Go to the Outlook menu and look for the Work Offline option.